Minor incident

Brown University: University Services Access & Duo Setup Delays for New Accounts

Sep 30, 2026, 14:54 UTC

started

22:32 UTC

resolved

7 h 38 min

duration

Affected: Other, Duo Two-Step Authentication

Current status of Brown University: Operational — live Brown University status

Timeline

Sep 30, 2026, 14:54 UTC
investigating
We are currently investigating an issue affecting account provisioning for new members of the Brown community. Affected individuals may experience delays in setting up Duo two-factor authentication and accessing university services. Existing account holders are unaffected. OIT is actively working to resolve the issue and will post updates as more information becomes available.
Sep 30, 2026, 22:32 UTC
resolved
This incident has been resolved.

Updates as published by Brown University (original).

This was part of a wider event: 51 services reported incidents within the hour.

Sage 15:40 UTC · E-Reporting - Partial Outage
Rice University 15:33 UTC · Martel, Brown, and Jones Colleges, wired and wireless outage. Facilities are investigating.
OpenText 15:17 UTC · Core Capture EU is experiencing degraded performance
Akamai 15:03 UTC · Akamai Control Center and Configuration Deployment Issues
Ohio University 15:02 UTC · Digital Signage Displays (Rise Vision)
Seismic Software 14:56 UTC · Slowness issues for customers in EAST4 region
MoonPay 14:51 UTC · Onramp delivery of some crypto assets is delayed
Kaseya 14:51 UTC · Service Disruption - VSA 10 - APAC-Hosted-1
tricentis 14:51 UTC · qTest Occasional Slowdowns
Genetec Cloud Products 14:48 UTC · Potential issue affecting Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications East US 2
Navan 14:45 UTC · MakeMyTrip inventory outage
Asana 14:31 UTC · Partial API outage
Kraken 14:28 UTC · FIX API order placement issues for recently listed markets
Warp 14:22 UTC · Session sharing is degraded
Logos 14:13 UTC · Search and Study Assistant outage