Major incident

Optimizely Service: Login results in 429 error

Jul 23, 2026, 15:26 UTC

started

18:41 UTC

resolved

3 h 15 min

duration

Affected: Optimizely Identity

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

Jul 23, 2026, 15:26 UTC
investigating
We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.
Jul 23, 2026, 17:51 UTC
identified
We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.
Jul 23, 2026, 18:41 UTC
resolved
The disruption with our identify provider has been resolved. Thank you for your patience with this issue.

Updates as published by Optimizely Service (original).

This was part of a wider event: 33 services reported incidents within the hour.

MongoDB Cloud 16:21 UTC · Cluster connectivity issues in Azure westus
PlayFab 16:11 UTC · Speech Services Api Outage West US
Infobip 15:39 UTC · Multiple locations - Inbound processing and delivery report events are partially degraded.
Triton Digital 15:34 UTC · Omny UI unresponsive
CloudAMQP 15:33 UTC · Servers Unreacheable - Azure West US
SU ITS 15:30 UTC · JMA Network Outage in Booth Hall
RevolutionParts 15:26 UTC · Shipping Services Interrupted
Auth0 15:20 UTC · Quota Utilization Page Issue on Support Center
Omnissa Workspace ONE 15:14 UTC · Horizon Cloud Service next-gen: Increased Request Error Rate - All Region
Seismic Software 15:14 UTC · US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.
JFrog Cloud 15:04 UTC · JFrog Cloud Platform outage affecting subset of customers in Azure US West region
FlippingBook 14:37 UTC · Unstable performance of account pages