Minor incident

Toast System: Deposit Delay

Affected: Deposits

Current status of Toast System: Operational — live Toast System status

Timeline

1. Nov 5, 2026, 10:47 UTC
   investigating
   We're investigating an issue causing a delay in card deposits for some customers. Our team is actively working to resolve the issue and will update this page as we receive more information. Missing a deposit? Start here: https://support.toasttab.com/en/article/Get-Help-Credit-Card-Deposits-Aren-t-Showing-in-My-Bank-Account
2. Nov 5, 2026, 10:47 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Nov 5, 2026, 14:09 UTC
   monitoring
   We are still monitoring deposits to your account, and you can expect to receive funds by end of business today. We will provide another update at 1pm EST on the status of deposits.
4. Nov 5, 2026, 16:09 UTC
   monitoring
   We continue to monitor the status of deposits. Deposits should be released by 1:30pm EST. Please continue to monitor your accounts through end of business to see funds in your account.
5. Nov 5, 2026, 21:02 UTC
   resolved
   The issue impacting deposits has been resolved. Some customers may not have received all or part of their expected deposits from sales on or between 10PM ET 11/3 to 10PM ET 11/4. We expect these funds to be deposited by the end of business today, 11/5, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact us in the Support Center. https://support.toasttab.com/

Updates as published by Toast System (original).