OpenText incidents — OutageDB

Critical OpenText incident: Core US services were unavailable

Wed, 21 Oct 2026 19:37:32 GMT

Resolved after 2 h 41 min.

Critical OpenText incident: Developer Experience (all locations) is currently experiencing an issue

Wed, 21 Oct 2026 03:36:34 GMT

Ongoing.

No impact OpenText incident: Multiple Applications in OCP North America and Europe were unavailable

Sun, 18 Oct 2026 05:11:05 GMT

Resolved after 25 h 49 min.

Minor OpenText incident: Desktop Messaging BMS was experiencing failures in processing PDF files

Fri, 16 Oct 2026 21:08:10 GMT

Resolved after 5 h 08 min.

Minor OpenText incident: Core Management Console experienced intermittent login failures

Fri, 16 Oct 2026 14:13:58 GMT

Resolved after 35 min.

No impact OpenText incident: RCA for IM4000627 PM1011731

Mon, 12 Oct 2026 17:50:40 GMT

Resolved after <1 min.

No impact OpenText incident: RCA for IM3998323 PM1011731

Mon, 12 Oct 2026 17:45:16 GMT

Resolved after <1 min.

Minor OpenText incident: Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

Fri, 09 Oct 2026 15:09:47 GMT

Resolved after 5 h 12 min.

Major OpenText incident: Core Share CA Login Issue

Thu, 08 Oct 2026 22:29:02 GMT

Resolved after 5 min.

Minor OpenText incident: Core US was experiencing service degradation

Thu, 08 Oct 2026 20:00:32 GMT

Resolved after 3 h 19 min.

Minor OpenText incident: Core US experienced service degradation

Thu, 08 Oct 2026 00:37:05 GMT

Resolved after 3 h 17 min.

Minor OpenText incident: Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA

Wed, 07 Oct 2026 13:53:06 GMT

Resolved after 6 h 03 min.

No impact OpenText incident: Frankfurt EU38 experienced an issue

Fri, 02 Oct 2026 17:00:24 GMT

Resolved after <1 min.

Major OpenText incident: Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable

Thu, 01 Oct 2026 09:46:28 GMT

Resolved after 32 min.

Minor OpenText incident: Core Capture EU is experiencing degraded performance

Wed, 30 Sep 2026 15:17:21 GMT

Resolved after 7 days 9 h.

No impact OpenText incident: Core EDR/MDR experienced service degradation

Fri, 25 Sep 2026 18:56:49 GMT

Resolved after <1 min.

Minor OpenText incident: Core DNS Protection Block Page experienced an issue

Wed, 23 Sep 2026 20:10:08 GMT

Resolved after 5 days 20 h.

Minor OpenText incident: CTIS Service was in a degraded state in OCP US

Fri, 18 Sep 2026 15:11:18 GMT

Resolved after 2 h 19 min.

Minor OpenText incident: Frankfurt EU8 experienced service degradation

Thu, 17 Sep 2026 15:29:15 GMT

Resolved after 21 min.

Minor OpenText incident: Frankfurt EU8 experienced a service degradation.

Mon, 14 Sep 2026 13:35:45 GMT

Resolved after 41 min.

Minor OpenText incident: Zix Archive Services - BCA and ZixArchive receiving Error 500

Mon, 14 Sep 2026 12:26:46 GMT

Resolved after 2 h 24 min.

Minor OpenText incident: Frankfurt EU8 experienced service degradation

Wed, 09 Sep 2026 07:49:10 GMT

Resolved after 24 min.

No impact OpenText incident: Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online

Mon, 31 Aug 2026 16:33:46 GMT

Resolved after 3 days 19 h.

Minor OpenText incident: Desktop Messaging BMS experienced delays in processing outbound fax delivery

Fri, 28 Aug 2026 16:15:40 GMT

Resolved after 1 h 42 min.

Minor OpenText incident: Core Communications Europe was unavailable

Fri, 28 Aug 2026 02:42:57 GMT

Resolved after 41 min.