Olo outage history and status
Is Olo down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.94%
uptime, 90 days
9
incidents, 90 days
1 h 17 min
median time to fix
Oct 17, 2026
last incident
Olo components
Olo Loyalty
- Online Ordering Integrations Operational
- CFE Operational
- Loyalty SSO Operational
- Infobip Operational
- POS Operational
Olo Pay
- Ordering Operational
- POS Operational
- Ordering API Operational
- Dispatch API Operational
- Point of Sale API Operational
- Serve Operational
- Mobile App Ordering Operational
- Switchboard Operational
- Dashboard Operational
- Expo Operational
- Developer Portal Operational
- Scheduler Operational
- Reporting Operational
- Content Delivery Network Operational
- Webhooks Operational
- Sandbox Environment Operational
- Eighty Sixing Operational
- Checkout iFrame Operational
- Coupon API Operational
- Menu Services Operational
- Menu Exports Operational
- SMS Delivery Operational
- Email Delivery Operational
- Olo Accounts Operational
- Olo Invoicing Operational
- Olo App Operational
- Statuspage Operational
Partners
- Point of Sale Partners Operational
- Rails Partners Operational
- Dispatch Partners Operational
- Payment Processing Partners Operational
- Loyalty Partners Operational
- User Authentication Partners Operational
Olo outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 17, 2026, 03:56 UTC | Payment Gateway Issues: FreedomPay POS | No impact | 50 min |
| Oct 10, 2026, 16:46 UTC | Scheduled Orders are Firing Late Scheduler | Major | 1 h 13 min |
| Sep 27, 2026, 01:09 UTC | Payment Processor Issues: Stripe Payment Processing Partners | Minor | 20 min |
| Sep 27, 2026, 00:48 UTC | Dispatch Service Disruption: DoorDash Dispatch Partners | Minor | 2 h 48 min |
| Sep 16, 2026, 21:27 UTC | Payment Gateway Issues: FreedomPay And ApplePay Payment Processing Partners | Minor | 16 h 26 min |
| Sep 16, 2026, 18:51 UTC | Payment Processor Issues: Paymentech Payment Processing Partners | Minor | 33 min |
| Sep 1, 2026, 17:36 UTC | Menu image partner disruption Content Delivery Network | Minor | 1 h 17 min |
| Aug 26, 2026, 11:29 UTC | Some reporting data is delayed Dashboard, Reporting | Minor | 4 h 23 min |
| Aug 22, 2026, 20:45 UTC | Some reporting data is delayed Dashboard, Reporting | No impact | 6 h 53 min |
| Jul 14, 2026, 16:06 UTC | Some reporting data is delayed Dashboard, Reporting | Minor | 1 h 48 min |
| Jul 13, 2026, 16:48 UTC | Menu Eighty Sixing Processing Delays Eighty Sixing | Minor | 2 h |
| Jul 11, 2026, 02:22 UTC | Menu Eighty Sixing Processing Delays Eighty Sixing | Minor | 2 h 37 min |
| Jul 4, 2026, 23:53 UTC | Ordering Disruption Switchboard | No impact | 2 h 42 min |
| Jun 29, 2026, 00:16 UTC | Elevated API Errors Ordering API | Major | 1 h 12 min |
| Jun 28, 2026, 22:51 UTC | DoorDash Service Disruption Rails Partners | Major | 2 h 34 min |
| Jun 21, 2026, 19:42 UTC | Point of Sale Partner Issues: NCR Cloud Ordering API, Point of Sale Partners, Serve, Switchboard | Major | 2 h 39 min |
| Jun 16, 2026, 14:11 UTC | DoorDash Service Disruption Rails Partners, Dispatch Partners | Minor | 2 h 13 min |
| Jun 10, 2026, 17:14 UTC | Payment Gateway Issues: FreedomPay Payment Processing Partners | Major | 5 min |
| Jun 7, 2026, 00:42 UTC | Dispatch Service Disruption: Postmates Dispatch Partners | Minor | 34 min |
| Jun 3, 2026, 15:17 UTC | Intermittent Serve App issues on both iOS and Android devices. Serve | Minor | 10 h 19 min |
| May 30, 2026, 17:33 UTC | Dispatch Service Disruption: Doordash Dispatch API, Dispatch Partners | Minor | 1 h 02 min |
| May 13, 2026, 12:54 UTC | Some reporting data is delayed Dashboard, Reporting | Minor | 2 h 24 min |
| May 12, 2026, 16:24 UTC | Payment Processor Issues: Paytronix Payment Processing Partners | Minor | 3 h 27 min |
| May 12, 2026, 13:59 UTC | Switchboard: Increased Errors Generating SMS Links Ordering API, Dispatch API, Point of Sale API, Serve, Mobile App Ordering, Switchboard | Minor | 6 h 43 min |
| May 8, 2026, 01:04 UTC | Ordering Disruption Ordering API, Dispatch API, Serve, Mobile App Ordering | Minor | 5 h 40 min |
50 incidents in our archive since October 20, 2025.
When and where Olo fails
By weekday
Most incidents start on Tue.
- Mon7
- Tue10
- Wed8
- Thu9
- Fri5
- Sat6
- Sun5
Most affected, last 12 months
- Payment Processing Partners13
- Dashboard8
- Ordering API8
- Serve8
- Switchboard7
- Mobile App Ordering6
- Reporting6
- Dispatch API5
When Olo went down with others
- Sep 27, 2026, 00:06 UTC 15 services reported incidents within the hour
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- Jun 3, 2026, 13:43 UTC 21 services reported incidents within the hour
- May 7, 2026, 23:43 UTC 61 services reported incidents within the hour
- Feb 20, 2026, 18:09 UTC 13 services reported incidents within the hour
Scheduled maintenance
- Nov 2, 2026, 14:00 UTC Statuspage Migration
Other e-commerce services
- Up Apotea 100% · 90 d
- Up armani 100% · 90 d
- Up Artsy 100% · 90 d
- Up Care 100% · 90 d
- Up Code Black Belt 100% · 90 d
- Partial CrystalCommerce 100% · 90 d
- Up Deliveroo 100% · 90 d
- Up Depop 100% · 90 d
FAQ
- Is Olo down right now?
- At our last check Olo's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Olo go down?
- Olo reported 9 incidents in the last 90 days (1 major or critical), with 73 minutes of major outage: 99.94% uptime.
- When was the last Olo outage?
- The latest reported incident started on Oct 17, 2026, 03:56 UTC: "Payment Gateway Issues: FreedomPay", resolved after 50 min.
- How long do Olo outages last?
- Half of Olo's incidents in the last 90 days were resolved within 1 h 17 min.
Source: Olo official status page · RSS of Olo incidents · status badge for your site