Major incident

Olo: Point of Sale Partner Issues: NCR Cloud

Affected: Ordering API, Point of Sale Partners, Serve, Switchboard

Current status of Olo: Operational — live Olo status

Timeline

1. Jun 21, 2026, 19:42 UTC
   investigating
   We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
2. Jun 21, 2026, 22:03 UTC
   monitoring
   We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
3. Jun 21, 2026, 22:21 UTC
   resolved
   This incident has been resolved.

Updates as published by Olo (original).