Major incident

Olo: DoorDash Service Disruption

Affected: Rails Partners

Current status of Olo: Operational — live Olo status

Timeline

1. Jun 28, 2026, 22:51 UTC
   investigating
   We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
2. Jun 28, 2026, 23:24 UTC
   investigating
   We are experiencing a service disruption with DoorDash that would cause problems with Rails orders and Courier Status updates. We will provide updates as they become available.
3. Jun 29, 2026, 00:30 UTC
   monitoring
   Service with DoorDash has returned to normal and we are actively monitoring at this time.
4. Jun 29, 2026, 01:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Olo (original).