Minor incident

Olo: Dispatch Service Disruption: DoorDash

Sep 27, 2026, 00:48 UTC

started

03:36 UTC

resolved

2 h 48 min

duration

Affected: Dispatch Partners

Current status of Olo: Operational — live Olo status

Timeline

Sep 27, 2026, 00:48 UTC
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Dispatch. We will provide updates as they become available.
Sep 27, 2026, 01:30 UTC
identified
DoorDash has acknowledged the disruption. We will provide updates as they become available.
Sep 27, 2026, 03:19 UTC
monitoring
The DoorDash disruption has subsided, and we are monitoring the results.
Sep 27, 2026, 03:36 UTC
resolved
This incident has been resolved.

Updates as published by Olo (original).

This was part of a wider event: 15 services reported incidents within the hour.

Marathon 01:43 UTC · This is an example incident
Render 01:24 UTC · Observing service instability from our upstream provider AWS in Oregon region
Sumo Logic 01:22 UTC · Problem with Tracing Collection in North America 2 (US2)
Crossref 01:22 UTC · Test admin tool - test.crossref.org - is down
Figma 01:04 UTC · Service disruption
Worldpay 01:03 UTC · INC0666335 - We are aware of potential issues with a third-party issuer behind the Mastercard Debit network.
Stripe 01:03 UTC · Elevated API Errors
npm 00:50 UTC · Issues with npm package publish and private install
LiveRamp External 00:44 UTC · Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana
DoorDash 00:32 UTC · AWS Outage -- Doordash Health Impacted
Ledger 00:32 UTC · NFT Metadata Service is failed.
Host Europe 00:31 UTC · Webhosting-Dashboard beeinträchtigt
GoDaddy 00:31 UTC · Web Hosting Dashboard Degraded
123 Reg 00:31 UTC · Web Hosting Dashboard Degraded
Northwestern Information Technology 00:14 UTC · Intermittent network connectivity to a small number of host in our Evanston North Campus