Major incident

Olo: Scheduled Orders are Firing Late

Affected: Scheduler

Current status of Olo: Operational — live Olo status

Timeline

1. Oct 10, 2026, 16:46 UTC
   investigating
   Scheduled orders are firing to the Point of Sale later than expected. We are investigating the issue and will provide updates as they become available.
2. Oct 10, 2026, 17:12 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 10, 2026, 17:37 UTC
   monitoring
   We have implemented a fix and are now seeing scheduled orders firing. We are continuing to monitor the situation.
4. Oct 10, 2026, 17:59 UTC
   resolved
   This incident has been resolved.

Updates as published by Olo (original).