Minor incident

Deepgram: Elevated API errors

Affected: Batch API, Streaming API, TTS API, Voice Agent API

Current status of Deepgram: Operational — live Deepgram status

Timeline

1. Sep 30, 2026, 19:29 UTC
   investigating
   We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.
2. Sep 30, 2026, 19:39 UTC
   resolved
   Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

Updates as published by Deepgram (original).