Major incident

Mews: Errors accessing Flexkeeping

Oct 5, 2026, 15:35 UTC

started

16:26 UTC

resolved

51 min

duration

Current status of Mews: Operational — live Mews status

Timeline

Oct 5, 2026, 15:35 UTC
identified
We're aware of a subset of Flexkeeping Customers who are experiencing issues accessing the Flexkeeping website. The team have identified the issue are are deploying a hot-fix presently.
Oct 5, 2026, 16:16 UTC
monitoring
A fix has been deployed to production and service should be restored. The team are monitoring recovery. No data loss was incurred.
Oct 5, 2026, 16:26 UTC
resolved
System access is restored.

Updates as published by Mews (original).

This was part of a wider event: 18 services reported incidents within the hour.

Grafana Cloud 16:17 UTC · IRM Unable to Send SMS to Thailand Numbers
Wave 16:13 UTC · Error page when trying to access Wave
CloudLinux 16:10 UTC · BTR (CVE-2026-64507, CVE-2026-64508) Spectre v2 kernel memory leak
Kickstarter 15:58 UTC · Login and Signup Prevented due to 3rd Party Outage
OpenAI 15:50 UTC · Admin Console Intermittently Inaccessible
Emplifi 15:49 UTC · Degraded Performance on Emplifi Knowledge
Blackbaud 15:45 UTC · Active Issue Alert – Blackbaud Education Management Solutions - #000696153
Cielo 15:37 UTC · Falha no domicílio bancário Caixa Econômica Federal gerando atraso no pagamento da agenda de crédito aos clientes
Circle 15:29 UTC · USDC on Linea — Delayed mints and burns (technical difficulties)
Scaleway 15:17 UTC · [Web Hosting] - Intermittent access on pf-1004 platform
Printavo 15:15 UTC · Some login issues reported
Gorgias 15:15 UTC · Elevated latency in Helpdesk and Ticket Views
PowerSchool Products 15:07 UTC · Performance Matters - Degraded Application Performance
Todyl 14:54 UTC · SASE Connectivity impacting subset of Windows Server 2016/2019
bexio AG 14:53 UTC · Document archive unavailable