Minor incident

Todyl: SASE Connectivity impacting subset of Windows Server 2016/2019

Oct 5, 2026, 14:54 UTC

started

15:12 UTC

resolved October 6, 2026

24 h 19 min

duration

Affected: Secure Global Network

Current status of Todyl: Operational — live Todyl status

Timeline

Oct 5, 2026, 14:54 UTC
investigating
A small subset of agents running on Windows Server 2016/2019 are reporting connectivity issues. We are investigating this right now and will update when we have more information.
Oct 5, 2026, 18:03 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 5, 2026, 21:51 UTC
monitoring
A fix has been implemented and we are monitoring the results. Please reach out to our Technical Support Team if you are seeing any further issues at all.
Oct 6, 2026, 15:12 UTC
resolved
This incident has been resolved.

Updates as published by Todyl (original).

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