Major incident

Mews: Downgraded Performance - Connector API - kiosks, printers, integrations are affected

Oct 2, 2026, 12:48 UTC

started

18:22 UTC

resolved October 4, 2026

2 days 5 h

duration

Affected: Mews Guest Experience, Mews Open API

Current status of Mews: Operational — live Mews status

Timeline

Oct 2, 2026, 12:48 UTC
investigating
We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.
Oct 4, 2026, 18:22 UTC
resolved
This incident has been resolved.

Updates as published by Mews (original).

This was part of a wider event: 14 services reported incidents within the hour.

Batch 13:41 UTC · Dashboard intermittently unavailable
Bling 13:38 UTC · Problemas na obtenção de token para API
Barracuda Networks 13:35 UTC · Barracuda XDR - Service Disruption on o365 event ingestion
Cytracom 13:27 UTC · ControlOne partial service degradation in the [US-SouthEast ATL] Region
Ideogram 13:14 UTC · Outage on all models
Moneris 13:14 UTC · Batch upload via SFTP - Important Update
Bling 13:14 UTC · Dificuldade no acesso da Home Banking
MoonPay 13:13 UTC · Can't continue during buy flow
Bling 13:08 UTC · Redirecionamento indevido para login na Gestão de Anúncios
Brainly 13:07 UTC · [brainly.com] Elevated number of errors and degraded performance
KingHost 13:05 UTC · VPS - Instabilidade no Acesso
CM.com 12:57 UTC · Email Campaigns - Increased soft bounces to Microsoft and iCloud recipients
Datadog US1 12:46 UTC · Delayed RUM sessions
Ledger 12:44 UTC · Icon (ICX) Mainnet Service Disruption
CivicPlus 12:40 UTC · Degraded Performance - Recreation Management