Major incident
YCharts: Autocompleter (Search Bar) Outage
Sep 3, 2026, 13:49 UTC
started
14:19 UTC
resolved
31 min
duration
Current status of YCharts: Operational — live YCharts status
Timeline
- Sep 3, 2026, 13:49 UTCidentifiedWe identified an issue with our autocompleter (search bar) not returning any results. While implementing a fix, we encountered an outage that briefly left users unable to login to YCharts. That has been resolved. We are continuing with our original implementation to fix the autocompleter issue. We sincerely apologize for inconvenience here. Thanks for your patience!
- Sep 3, 2026, 13:55 UTCmonitoringA fix is currently in progress. No ETA on full resolution, but will update as the fix continues to progress.
- Sep 3, 2026, 14:13 UTCmonitoringOur fix implementation continues to progress. We are seeing improved performance in autocompleter results, though functionality is still not fully restored. Continuing to monitor.
- Sep 3, 2026, 14:17 UTCmonitoringThe hotfix is complete. We're currently working to rebuild the mutual fund autocompleter results, but all other security types are available.
- Sep 3, 2026, 14:19 UTCresolvedThis incident has been resolved. We sincerely apologize for any inconvenience this has caused and thank you for your patience!
Updates as published by YCharts (original).
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