Major incident

YCharts: Autocompleter (Search Bar) Outage

Sep 3, 2026, 13:49 UTC
started
14:19 UTC
resolved
31 min
duration

Current status of YCharts: Operational — live YCharts status

Timeline

  1. Sep 3, 2026, 13:49 UTC
    identified
    We identified an issue with our autocompleter (search bar) not returning any results. While implementing a fix, we encountered an outage that briefly left users unable to login to YCharts. That has been resolved. We are continuing with our original implementation to fix the autocompleter issue. We sincerely apologize for inconvenience here. Thanks for your patience!
  2. Sep 3, 2026, 13:55 UTC
    monitoring
    A fix is currently in progress. No ETA on full resolution, but will update as the fix continues to progress.
  3. Sep 3, 2026, 14:13 UTC
    monitoring
    Our fix implementation continues to progress. We are seeing improved performance in autocompleter results, though functionality is still not fully restored. Continuing to monitor.
  4. Sep 3, 2026, 14:17 UTC
    monitoring
    The hotfix is complete. We're currently working to rebuild the mutual fund autocompleter results, but all other security types are available.
  5. Sep 3, 2026, 14:19 UTC
    resolved
    This incident has been resolved. We sincerely apologize for any inconvenience this has caused and thank you for your patience!

Updates as published by YCharts (original).

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