Critical incident

Frontline Education Public: Meta Gradebook Slowness

Sep 3, 2026, 13:09 UTC
started
19:02 UTC
resolved
5 h 53 min
duration

Affected: SIS Ohio

Current status of Frontline Education Public: Operational — live Frontline Education Public status

Timeline

  1. Sep 3, 2026, 13:09 UTC
    investigating
    We are aware of an issue causing slowness in the META Gradebook application, our engineering team is actively investigating.
  2. Sep 3, 2026, 13:25 UTC
    identified
    The issue causing slowness has been identified. Our team has deployed a temporary fix to increase Gradebook performance
  3. Sep 3, 2026, 13:46 UTC
    identified
    We are continuing to work on a fix for this issue.
  4. Sep 3, 2026, 14:34 UTC
    monitoring
    A fix has been implemented. Gradebook performance has returned to normal. The team is is currently monitoring performance.
  5. Sep 3, 2026, 19:02 UTC
    resolved
    This incident has been resolved.

Updates as published by Frontline Education Public (original).

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