Major incident

Brivo: Brivo Service Disruption

Affected: Brivo Access Mobile, Brivo Access United States Region, Brivo Mobile Key, Access API, Brivo Access Europe Region, Partner Portal, Developer Portal

Current status of Brivo: Operational — live Brivo status

Timeline

1. Apr 14, 2026, 17:42 UTC
   investigating
   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.
2. Apr 14, 2026, 18:21 UTC
   identified
   The issue has been identified, and we are implementing a fix.
3. Apr 14, 2026, 18:33 UTC
   monitoring
   A fix has been implemented, and we are monitoring the results.
4. Apr 14, 2026, 18:37 UTC
   resolved
   This incident has been resolved.

Updates as published by Brivo (original).