OutageDB

Minor incident

Grafana Cloud: Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Oct 21, 2026, 11:48 UTC
started
13:26 UTC
resolved
1 h 38 min
duration

Affected: AWS Germany - prod-eu-west-2: Rule Evaluation

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

  1. Oct 21, 2026, 11:48 UTC
    investigating
    Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.
  2. Oct 21, 2026, 12:12 UTC
    identified
    The root cause of the issue has been indentified and we are working on the remediation steps.
  3. Oct 21, 2026, 13:12 UTC
    monitoring
    Remediation measures have been applied, and we are monitoring the recovery.
  4. Oct 21, 2026, 13:26 UTC
    resolved
    This incident has been resolved.

Updates as published by Grafana Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

More Grafana Cloud incidents