Critical incident

Gong: Gong Application Sign-in Issues

Current status of Gong: Operational — live Gong status

Timeline

1. Jul 27, 2026, 08:46 UTC
   investigating
   We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible.
2. Jul 27, 2026, 08:54 UTC
   investigating
   We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible.
3. Jul 27, 2026, 09:18 UTC
   identified
   We have identified the issue affecting the Gong app. A subset of users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. We are currently working on a fix. We will provide another update as soon as more information becomes available
4. Jul 27, 2026, 10:05 UTC
   resolved
   This issue has been resolved.

Updates as published by Gong.