Major incident

Gong: Engage - To-dos Service Disruption

Current status of Gong: Operational — live Gong status

Timeline

1. Oct 5, 2026, 11:18 UTC
   investigating
   We are currently investigating an issue affecting Engage. Users may experience issues accessing or using the To-dos page. We will provide another update as soon as we have more information.
2. Oct 5, 2026, 11:29 UTC
   identified
   We have identified the issue affecting Engage. Users may experience issues accessing or using the To-dos page. We are currently applying a fix to resolve the issue. We will provide another update as soon as more information becomes available.
3. Oct 5, 2026, 13:04 UTC
   monitoring
   We have implemented a fix and are currently monitoring system performance across all cells.
4. Oct 5, 2026, 13:28 UTC
   resolved
   This incident has been resolved.

Updates as published by Gong.