Critical incident

Frame.io: Service was unavailable

Sep 1, 2026, 14:18 UTC

started

15:27 UTC

resolved

1 h 09 min

duration

Affected: next.frame.io (V4), Developer Platform

Current status of Frame.io: Operational — live Frame.io status

Timeline

Sep 1, 2026, 14:18 UTC
investigating
We are currently investigating the issue.
Sep 1, 2026, 14:52 UTC
monitoring
Systems have stabilized. We are continuing to monitor.
Sep 1, 2026, 15:27 UTC
resolved
This incident has been resolved.

Updates as published by Frame.io (original).

This was part of a wider event: 74 services reported incidents within the hour.

Elastic Cloud (Public) 15:18 UTC · Issue impacting services running in GCP us-central1
LiveRamp External 15:14 UTC · Incident Resolved for Analytics Environment - Save Segments and Audiences to Customer Profiles via Grafana
Pantheon Operations 15:14 UTC · Dashboard Outage
Topaz Labs 15:11 UTC · Website 522 Errors
LiveRamp External 15:06 UTC · Incident Resolved for Public API - Distribution API via Grafana
LiveRamp External 15:05 UTC · Incident Resolved for Connect UI - Connect UI Website via Grafana
Pinecone 15:04 UTC · 5xx errors on some control plane operations
OneIT 15:01 UTC · University Sites Unavailable
Procore Technologies 15:01 UTC · Daily Log - Service Disruption
LiveRamp External 14:47 UTC · Intermittent issues impacting Connect UI
Proton Services 14:42 UTC · Service disruption
Permutive 14:27 UTC · Permutive API outage
Phrase 14:18 UTC · Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST
Cornerstone 14:02 UTC · Unable to login to the portal : US SL 5
BrowserStack 13:31 UTC · App Live is facing issues