OutageDB

Critical incident

Dutchie: E-Commerce Orders Unable to Complete

Oct 9, 2026, 22:33 UTC
started
22:58 UTC
resolved
25 min
duration

Current status of Dutchie: Operational — live Dutchie status

Timeline

  1. Oct 9, 2026, 22:33 UTC
    investigating
    We are experiencing an issue with our E-Commerce orders, preventing completion of online orders. We are investigating this issue at the moment and will post an update as soon as possible.
  2. Oct 9, 2026, 22:46 UTC
    investigating
    As we continue to investigate this we have identified that Menus and Kiosks are failing to load and submit orders. We are continuing to investigate with utmost priority and will update as soon as possible.
  3. Oct 9, 2026, 22:52 UTC
    monitoring
    We have rectified this issue and all menus should be functional once again. We are continuing to monitor this for the time being to assure that all systems are functioning as intended.
  4. Oct 9, 2026, 22:58 UTC
    resolved
    This issue is fully resolved and all menu activity has been restored to full functionality.

Updates as published by Dutchie.

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

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