No impact incident

Dutchie: Gray screen when opening the E-commerce mobile app

Oct 7, 2026, 16:56 UTC

started

18:41 UTC

resolved

1 h 46 min

duration

Current status of Dutchie: Operational — live Dutchie status

Timeline

Oct 7, 2026, 16:56 UTC
investigating
We're investigating reports that customers see a gray screen after opening the mobile app. Our team is actively working to identify the cause and restore full functionality. We'll share an update as soon as we have more information.
Oct 7, 2026, 17:36 UTC
identified
Our team has identified the issue and is working on pushing a fix. We will continue to add updates as we have them.
Oct 7, 2026, 18:41 UTC
resolved
This is now resolved. Mobile Ecommerce Apps should now functioning as expected.

Updates as published by Dutchie.

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UiPath 17:37 UTC · US - Orchestrator - Intermittent errors and degraded performance in Orchestrator
Axiom 17:28 UTC · EU Monitor alerting degraded
OpenAI 17:21 UTC · Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity
GitHub 17:17 UTC · Incident with Git Operations, Issues, Actions and Pull Requests
Zettle 17:04 UTC · DNS incident presenting errors
Toast System 16:41 UTC · Catering Payment Failures
Alchemy 16:38 UTC · Ronin Mainnet - Post Hardfork Stall
Alpaca 16:32 UTC · Brief API Timeouts
OpenAI 16:31 UTC · Dot in Codex may fail to create new threads
6sense 16:27 UTC · Informational - HubSpot Legacy CRM Cards Deprecation
Kraken 16:25 UTC · Kraken.com degraded performance
GitHub 16:25 UTC · Incident with Git Operations, Pull Requests and Actions
Granicus System 16:14 UTC · Granicus Issue Notification: Status Page https://status.granicus.com - Access Issues
Cielo 16:13 UTC · Indisponibilidade parcial para as transações Físicas para o emissor Nubank