Major incident

Confluent Cloud: Experiencing high error rate in AZURE in West Europe region

Affected: Confluent Cloud

Current status of Confluent Cloud: Operational — live Confluent Cloud status

Timeline

1. Oct 9, 2026, 13:34 UTC
   investigating
   Users in West Europe region of Azure could face elevated error rates and experience degraded performance. We are currently investigating the issue and attempting to mitigate or provide a work-around.
2. Oct 9, 2026, 16:46 UTC
   identified
   Azure has identified the issue and recovery actions are underway
3. Oct 9, 2026, 19:10 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 20:00 UTC, or sooner, as updates are available.
4. Oct 9, 2026, 20:02 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 21:00 UTC, or sooner, as updates are available.
5. Oct 9, 2026, 21:07 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 22:00 UTC, or sooner, as updates are available.
6. Oct 9, 2026, 22:04 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 23:00 UTC, or sooner, as updates are available.
7. Oct 9, 2026, 23:03 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 00:00 UTC, or sooner, as updates are available.
8. Oct 10, 2026, 00:12 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 01:00 UTC, or sooner, as updates are available.
9. Oct 10, 2026, 02:12 UTC
   identified
   Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 03:00 UTC, or sooner, as updates are available.
10. Oct 10, 2026, 04:15 UTC
    identified
    Confluent continues to work closely with Azure, and we are seeing recovery across a number of affected clusters. Azure has not yet provided a specific ETA for full resolution. We will continue to provide updates as more information becomes available.
11. Oct 10, 2026, 08:47 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
12. Oct 10, 2026, 09:36 UTC
    resolved
    This incident has been resolved.

Updates as published by Confluent Cloud (original).