Minor incident

Dutchie: Delivery Device Labels Unable to Print in Florida

Current status of Dutchie: Operational — live Dutchie status

Timeline

1. Oct 14, 2026, 20:28 UTC
   investigating
   Florida stores are currently facing an issue where Delivery Devices cannot have labels printed for them. We are currently investigating the cause of this issue and we will provide an update as soon as possible.
2. Oct 14, 2026, 21:23 UTC
   identified
   We have identified the cause of this issue and are working on an update to rectify this right away. We will update once again once this has been completed.
3. Oct 14, 2026, 22:05 UTC
   resolved
   The issue affecting label printing for delivery devices at Florida locations has been fixed. A fix was deployed and is fully rolled out; employees will need to refresh their POS to ensure you are on the latest version. If you continue to experience issues printing labels, please contact support.

Updates as published by Dutchie.