Dutchie outage history and status
Is Dutchie down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.78%
uptime, 90 days
18
incidents, 90 days
1 h 34 min
median time to fix
Oct 23, 2026
last incident
Dutchie components
- Register Operational
- Backoffice Operational
- Reporting Operational
- Dutchie POS API Operational
- Dispensary Portal Operational
- Consumer Menus Operational
- Order Terminal Operational
- Dutchie Plus Operational
- Secure Data Share Operational
- Pay By Bank Operational
- Dutchie Hub Operational
- Integrated Payments Operational
- BioTrack Operational
- Leaf Data Operational
- MassCIP Operational
- Metrc Operational
- MMUR Operational
- MN OMC Operational
- NYC MCDMS Operational
- PMP Operational
- VCCB Operational
- NMS2S Operational
- Connect Operational
Dutchie outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 15:46 UTC | Dutchie POS Back Office and Register Errors | Minor | 3 h 20 min |
| Oct 14, 2026, 20:28 UTC | Delivery Device Labels Unable to Print in Florida | Minor | 1 h 37 min |
| Oct 14, 2026, 15:26 UTC | Potential Issues with E-commerce Checkout With Third Party Loyalty | No impact | 32 min |
| Oct 9, 2026, 22:33 UTC | E-Commerce Orders Unable to Complete | Critical | 25 min |
| Oct 7, 2026, 16:56 UTC | Gray screen when opening the E-commerce mobile app | No impact | 1 h 46 min |
| Sep 10, 2026, 20:28 UTC | E-Commerce Latency | Minor | 28 min |
| Sep 8, 2026, 03:59 UTC | Metrc New York Connectivity Issues | No impact | — |
| Sep 1, 2026, 18:29 UTC | Image loading issue across Dutchie Platform | Critical | 2 h 54 min |
| Aug 31, 2026, 17:30 UTC | Snowflake Data and Reporting Outage | Critical | 1 h 31 min |
| Aug 15, 2026, 13:40 UTC | Michigan Metrc Connectivity | Minor | 3 min |
| Aug 11, 2026, 13:16 UTC | Discounts & Vendor Module in Back Office Not Loading | No impact | 50 min |
| Aug 10, 2026, 17:07 UTC | BI Tools/Reports Unavailable | Minor | 35 min |
| Aug 9, 2026, 15:58 UTC | E-Comm Fullfillment iPads Not Refreshing | Minor | 24 min |
| Aug 6, 2026, 23:06 UTC | BioTrack NM latency causing delays when checking out guests in Dutchie POS | No impact | 1 h 59 min |
| Aug 6, 2026, 19:13 UTC | Checkout Disruption in BioTrack New Mexico | No impact | 2 h 16 min |
| Aug 5, 2026, 18:04 UTC | METRC Package Creation Errors | Minor | 25 h 51 min |
| Aug 5, 2026, 13:20 UTC | Biotrack Florida Checkout Errors | No impact | 1 h 42 min |
| Jul 30, 2026, 18:22 UTC | BioTrack Checkout errors in New Mexico | Minor | 22 h 45 min |
| Jul 24, 2026, 23:32 UTC | BioTrack NM latency causing delays when checking out guests in Dutchie POS | Minor | 28 min |
| Jul 21, 2026, 20:37 UTC | Investigating products not showing on Ecomm | Minor | 21 min |
| Jul 10, 2026, 17:06 UTC | Dutchie Order Terminal App Failure to Load | Minor | 1 h 11 min |
| Jul 2, 2026, 21:24 UTC | 500 errors across multiple endpoints | No impact | 1 h 24 min |
| Jun 25, 2026, 17:50 UTC | BioTrack Traceability Integration Issue (Arkansas) | No impact | 6 days 23 h |
| Jun 22, 2026, 13:55 UTC | Regional ISP Outage leading to trouble logging in to Dutchie | No impact | 55 min |
| Jun 20, 2026, 04:31 UTC | BioTrack (New Mexico) — Traceability Errors Surfacing as Invalid Login Credentials at Checkout | No impact | 12 h 37 min |
26 incidents in our archive since June 18, 2026.
When and where Dutchie fails
By weekday
Most incidents start on Thu.
- Mon3
- Tue4
- Wed5
- Thu7
- Fri4
- Sat2
- Sun1
When Dutchie went down with others
- Oct 23, 2026, 14:48 UTC 27 services reported incidents within the hour
- Oct 9, 2026, 22:16 UTC 13 services reported incidents within the hour
- Aug 31, 2026, 16:42 UTC 23 services reported incidents within the hour
- Jul 10, 2026, 16:06 UTC 29 services reported incidents within the hour
Other e-commerce services
- Up Apotea 100% · 90 d
- Up armani 100% · 90 d
- Up Artsy 100% · 90 d
- Up Care 100% · 90 d
- Up Code Black Belt 100% · 90 d
- Partial CrystalCommerce 100% · 90 d
- Up Deliveroo 100% · 90 d
- Up Depop 100% · 90 d
FAQ
- Is Dutchie down right now?
- At our last check Dutchie's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Dutchie go down?
- Dutchie reported 18 incidents in the last 90 days (3 major or critical), with 290 minutes of major outage: 99.78% uptime.
- When was the last Dutchie outage?
- The latest reported incident started on Oct 23, 2026, 15:46 UTC: "Dutchie POS Back Office and Register Errors", resolved after 3 h 20 min.
- How long do Dutchie outages last?
- Half of Dutchie's incidents in the last 90 days were resolved within 1 h 34 min.
Source: Dutchie official status page · RSS of Dutchie incidents · status badge for your site