Minor incident

CM.com: In Person Payments Gateway - External Processor (CCV)

Oct 5, 2026, 08:03 UTC

started

08:21 UTC

resolved

17 min

duration

Affected: Payments Processor connections: CCV

Current status of CM.com: Operational — live CM.com status

Timeline

Oct 5, 2026, 08:03 UTC
investigating
We are investigating an issue with Mastercard transactions on CCV. Some Mastercard payments may be declined or fail to complete. The cause is an issuer issue on the CCV and Mastercard side. The CM.com platform is not affected.
Oct 5, 2026, 08:21 UTC
resolved
The issue has been resolved. We see normal transaction authorizations.

Updates as published by CM.com (original).

This was part of a wider event: 20 services reported incidents within the hour.

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