Major incident

ShipStation: Issues Creating Labels using Canada Post by ShipStation

Apr 8, 2026, 19:54 UTC
started
20:51 UTC
resolved April 14, 2026
6 days
duration

Affected: ShipStation

Current status of ShipStation: Operational — live ShipStation status

Timeline

  1. Apr 8, 2026, 19:54 UTC
    investigating
    We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
  2. Apr 14, 2026, 20:51 UTC
    resolved
    This incident has been resolved.

Updates as published by ShipStation (original).

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