Critical incident

IT: UNL Athletics LPV Network under investigation

Apr 8, 2026, 18:21 UTC
started
20:46 UTC
resolved April 15, 2026
7 days 2 h
duration

Affected: LINCOLN - City Campus Wired Network Connections, LINCOLN - City Campus Wireless Network Connections, LINCOLN - LPV Wireless Network Connections, LINCOLN - LPV Wired Network Connections

Current status of IT: Minor issues — live IT status

Timeline

  1. Apr 8, 2026, 18:21 UTC
    investigating
    A problem with the Large Public Venue (LPV) network for Nebraska Athletics in Lincoln is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
  2. Apr 8, 2026, 18:35 UTC
    investigating
    A new fiber cut appears to be the cause. ITS is working with Nebraska Athletics and contractors on site to identify the location. In addition to the LPV network, unified edge connectivity (both wired and wireless, including eduroam) is also down in parts of North Stadium, West Stadium, and the Hawks Championship Center.
  3. Apr 8, 2026, 19:44 UTC
    investigating
    ITS is continuing to work with Athletics and contractors to locate a fiber cut.
  4. Apr 8, 2026, 20:31 UTC
    identified
    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A fiber cut was located in West Stadium. A contractor is onsite and is preparing to begin repairs. This work is expected to take several hours to complete. We will continue to post updates here as additional information becomes available.
  5. Apr 9, 2026, 03:09 UTC
    identified
    As of 10:00PM, cable splicing (repair) is complete. Testing of the cabling is expected to be completed around 11:00PM. At that time, ITS will analyze what additional work needs to be completed in order to restore all connectivity.
  6. Apr 9, 2026, 14:13 UTC
    identified
    Service has been restored to most Nebraska Athletics facilities. ITS continues to work toward full restoration of network connectivity. At this time, networks at the Hawks Championship Center and parts of North Stadium remain offline. Once these facilities are back online, work will shift to facilities without events scheduled today, including LPV (Athletics) network connections at the Coliseum, Pinnacle Bank Arena, and Avery Hall.
  7. Apr 9, 2026, 15:08 UTC
    identified
    All network connectivity at the Hawks Championship Center has been restored. Work continues on connections in other Nebraska Athletics facilities.
  8. Apr 9, 2026, 15:38 UTC
    monitoring
    Connectivity has been restored. Work continues to restore the Large Public Venue (LPV) network to standard operation. We're continuing to monitor for any reoccurring problems.
  9. Apr 15, 2026, 20:46 UTC
    resolved
    All systems are operating normally. This issue is resolved.

Updates as published by IT (original).

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