Major incident

Descript: Transcription jobs failing

Sep 29, 2026, 18:12 UTC

started

19:05 UTC

resolved

54 min

duration

Current status of Descript: Operational — live Descript status

Timeline

Sep 29, 2026, 18:12 UTC
investigating
We have detected a problem with our transcription pipeline, and we are currently investigating. Currently, transcription jobs may be stuck or failing.
Sep 29, 2026, 18:39 UTC
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Sep 29, 2026, 19:05 UTC
resolved
This issue is now resolved.
Sep 29, 2026, 19:24 UTC
identified
We have identified the underlying issue and are working to restore functionality.
Sep 29, 2026, 19:49 UTC
monitoring
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Sep 29, 2026, 20:30 UTC
resolved
This issue is now resolved.

Updates as published by Descript.

This was part of a wider event: 17 services reported incidents within the hour.

Cielo 18:56 UTC · Indisponibilidade parcial para o emissor BMG Mundo Fisco
Onshape 18:55 UTC · Drawings performance degradation
LiveRamp External 18:49 UTC · Incident Resolved for Public API - Activation API via Grafana
ElevenLabs 18:49 UTC · Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures
Harness 18:45 UTC · CI Linux Cloud VM Networking issues - intermittent
Transcend 18:36 UTC · Slowdowns on primary backend
Bling 18:16 UTC · Instabilidade na emissão de NF-e
ESET 18:14 UTC · Some users may experience degraded ESET PROTECT web console performance
Coinbase 18:01 UTC · Delayed Sends/Receives - SUI
CivicPlus 17:54 UTC · Software Service Disruption for Agenda and Meeting Management Essential, Online Code Hosting and Self-Publishing
Close 17:48 UTC · Application impairment
Qualtrics 17:31 UTC · Survey taking issues in Europe, Africa, and the Middle East
Treasure AI 17:22 UTC · [US Region] Batch Data Load failure for RT2.0
SerpApi 17:22 UTC · [Walmart Reviews API] Performance Degradation
Invoca 17:21 UTC · Scheduled reports in Insights & Analytics are failing to send