OutageDB

Coveo Cloud outage history and status

Is Coveo Cloud down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.38%
uptime, 90 days
7
incidents, 90 days
5 h 27 min
median time to fix
Oct 21, 2026
last incident

Coveo Cloud components

Canada

Europe

US

Australia

Coveo Cloud outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 2 incidents, 1003 min of major outage 2 Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 2 incidents, 103 min of major outage 2 Mar Apr: 4 incidents, 0 min of major outage 4 Apr May: 2 incidents, 0 min of major outage 2 May Jun: 0 incidents, 0 min of major outage Jun Jul: 3 incidents, 208 min of major outage 3 Jul Aug: 3 incidents, 337 min of major outage 3 Aug Sep: 3 incidents, 1440 min of major outage 3 Sep Oct: 1 incidents, 327 min of major outage 1 Oct
Coveo Cloud incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 21, 2026, 18:55 UTC [EU] Analytics Reporting Issues
Analytics - Analytics Read API, Commerce - Merchandising Hub
 Major 5 h 27 min
Sep 16, 2026, 15:18 UTC [All Regions] Platform login with Salesforce provider issues
Platform - Administration Console, Platform - Administration Console, Platform - Administration Console, Platform - Administration Console
 Major 8 h 39 min
Sep 16, 2026, 13:04 UTC [All Regions] Salesforce sources update Issues
Indexing Pipeline - Crawling, Indexing Pipeline - Crawling, Indexing Pipeline - Crawling, Indexing Pipeline - Crawling
 Major 5 days 5 h
Sep 16, 2026, 12:33 UTC [All Regions] Support portal Issues Minor 7 h 57 min
Aug 26, 2026, 19:12 UTC [All Regions] Hosted Search Pages issue
Search - Hosted Search Pages
 Critical 1 h 05 min
Aug 18, 2026, 16:34 UTC [US] Group Invite Issues
Platform - Administration Console
 No impact 36 min
Aug 4, 2026, 20:16 UTC US - Generative Answering Issues
Coveo ML - Generative Answering
 Major 4 h 32 min
Jul 17, 2026, 12:05 UTC [All Regions] Commerce Search Issues
Commerce, Commerce, Commerce, Commerce
 Minor 1 h 51 min
Jul 16, 2026, 10:56 UTC [US] Analytics Reporting and ML Model Issues
Analytics - Analytics Read API, Coveo ML - Models Generator
 Minor 14 h 51 min
Jul 10, 2026, 18:12 UTC All Regions - Commerce Search Issues
Search - Search Service, Search - Search Service, Search - Search Service, Search - Search Service, Platform - Customer Service API, Platform - Customer Service API
 Major 3 h 28 min
May 21, 2026, 16:16 UTC [All Regions] Commerce Service Issues
Commerce, Commerce, Commerce, Commerce
 Minor 1 h 35 min
May 8, 2026, 11:39 UTC [US] Document Log Visibility Issues No impact 8 h 12 min
Apr 29, 2026, 15:01 UTC [US] ML Model Building Issue
Coveo ML - Models Generator
 Minor 6 h 29 min
Apr 27, 2026, 20:47 UTC [US] Commerce API latency No impact —
Apr 8, 2026, 19:14 UTC [All Regions] Atomic v3 Issues Minor 42 min
Apr 3, 2026, 21:53 UTC [All Regions] Intent Aware Product Ranking Issues
Coveo ML, Coveo ML, Coveo ML, Coveo ML
 Minor 4 h 40 min
Mar 27, 2026, 02:33 UTC [Australia] Content Refresh Delays
Indexing Pipeline - Push API, Indexing Pipeline - Crawling
 Major 1 h 43 min
Mar 4, 2026, 06:22 UTC [US] Elevated source job refresh times
Indexing Pipeline - Crawling
 Minor 4 min
Feb 6, 2026, 22:24 UTC [All Regions] Automatic Relevance Tuning Issue
Coveo ML, Coveo ML, Coveo ML, Coveo ML
 Minor 4 h 18 min
Jan 13, 2026, 22:53 UTC [All Regions] Search Service Issues
Search - Search Service, Search - Search Service, Search - Search Service, Search - Search Service, Coveo ML - Query Suggest Service, Coveo ML - Query Suggest Service
 Minor 38 min
Dec 16, 2025, 09:37 UTC [US] [EU] Analytics Ingestion Issues
Analytics - Analytics Write API, Analytics - Analytics Read API, Analytics - Analytics Read API
 Major 16 h 43 min
Dec 10, 2025, 05:34 UTC [US] [EU] [AU] Analytics Ingestion Delay
Analytics - Analytics Read API, Analytics - Analytics Read API, Analytics - Analytics Read API, Coveo ML, Coveo ML, Coveo ML
 Minor 9 h 54 min
Nov 21, 2025, 21:15 UTC Zscaler Classification Impact No impact 2 days 19 h
Oct 20, 2025, 09:50 UTC [All Regions] Infrastructure provider issue
Indexing Pipeline - Push API, Indexing Pipeline - Push API, Indexing Pipeline - Push API, Indexing Pipeline - Push API, Indexing Pipeline - Document Processing, Indexing Pipeline - Document Processing
 Minor 25 h 38 min
Oct 8, 2025, 19:01 UTC [All Regions] Crawling Issues
Indexing Pipeline - Crawling, Indexing Pipeline - Crawling, Indexing Pipeline - Crawling, Indexing Pipeline - Crawling
 Major 1 h 39 min

51 incidents in our archive since October 18, 2024.

When and where Coveo Cloud fails

By weekday

Most incidents start on Fri.

  • Mon6
  • Tue12
  • Wed12
  • Thu7
  • Fri14
  • Sat0
  • Sun0

Most affected, last 12 months

  • Analytics - Analytics Read API4
  • Commerce3
  • Coveo ML3
  • Indexing Pipeline - Crawling3
  • Coveo ML - Models Generator2
  • Platform - Administration Console2
  • Search - Search Service2
  • Analytics - Analytics Write API1

When Coveo Cloud went down with others

Other developer tools services

FAQ

Is Coveo Cloud down right now?
At our last check Coveo Cloud's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Coveo Cloud go down?
Coveo Cloud reported 7 incidents in the last 90 days (5 major or critical), with 2,104 minutes of major outage: 98.38% uptime.
When was the last Coveo Cloud outage?
The latest reported incident started on Oct 21, 2026, 18:55 UTC: "[EU] Analytics Reporting Issues", resolved after 5 h 27 min.
How long do Coveo Cloud outages last?
Half of Coveo Cloud's incidents in the last 90 days were resolved within 5 h 27 min.

Source: Coveo Cloud official status page · RSS of Coveo Cloud incidents · status badge for your site