Major incident

Coveo Cloud: [Australia] Content Refresh Delays

Affected: Indexing Pipeline - Push API, Indexing Pipeline - Crawling

Current status of Coveo Cloud: Operational — live Coveo Cloud status

Timeline

1. Mar 27, 2026, 02:33 UTC
   identified
   We've identified an issue causing content refresh delays in our Australian hosting region. Your content might not be up to date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal
2. Mar 27, 2026, 03:21 UTC
   identified
   The root cause has been identified and a fix is currently being implemented.
3. Mar 27, 2026, 04:04 UTC
   monitoring
   A fix has been implemented and we are monitoring the results. Content updates are now being processed again.
4. Mar 27, 2026, 04:16 UTC
   resolved
   This incident has been resolved. Thank you for your patience.

Updates as published by Coveo Cloud (original).