Minor incident
HiBob: We’ve identified an issue with our Compensation service
Oct 14, 2026, 14:12 UTC
started
16:11 UTC
resolved
1 h 59 min
duration
Affected: Compensation
Current status of HiBob: Operational — live HiBob status
Timeline
- Oct 14, 2026, 14:12 UTCinvestigatingWe are investigating an issue affecting the Compensation module. Users may experience issues accessing compensation worksheets and working with compensation letters.
- Oct 14, 2026, 14:19 UTCidentifiedWe have identified the cause of the issue affecting the Compensation module, including compensation worksheets and compensation letters. Our team is working to resolve the issue and restore normal functionality.
- Oct 14, 2026, 15:25 UTCmonitoringWe have implemented a fix for the issue affecting compensation worksheets and compensation letters. The services are now operating as expected. We are monitoring the results to confirm continued stability.
- Oct 14, 2026, 16:11 UTCresolvedThe issue affecting compensation worksheets and compensation letters has been resolved. A recent update caused some Compensation worksheets to fail loading when configuration data was incomplete. We have implemented a fix, and Compensation functionality is now operating as expected.
Updates as published by HiBob (original).
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- Anota AI 14:27 UTC · Degradação de Performance
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- Worldpay 14:10 UTC · INC0689284 - eCommerce (VAP) iQ - Reporting
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More HiBob incidents
- October 19, 2026 We’ve identified an issue with our Career site service
- August 31, 2026 We’ve identified an issue with employee profile work tables
- August 26, 2026 Talent service - Performance and Surveys aren't loading
- August 4, 2026 Workforce Planning - Can't load existing position
- June 15, 2026 We’ve identified an issue with our Hiring module.
- April 7, 2026 Some users may experience slower-than-usual performance at the moment. Our team is aware of the issue and is actively working to identify the root cause and resolve it. We appreciate your patience and will share updates as we make progress.