Critical incident

Bonterra & NGP VAN Incidents & Maintenance: Mobilize.us is not loading

Jul 23, 2026, 15:15 UTC

started

15:24 UTC

resolved

9 min

duration

Affected: Mobilize

Current status of Bonterra & NGP VAN Incidents & Maintenance: Operational — live Bonterra & NGP VAN Incidents & Maintenance status

Timeline

Jul 23, 2026, 15:15 UTC
investigating
We are currently investigating an issue that is causing users to not be able to access mobilize.us. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Jul 23, 2026, 15:24 UTC
resolved
As of 11:22 AMET, we have resolved the earlier issue that caused users to not be able to access mobilize.us. We are continuing to monitor for any further issues.

Updates as published by Bonterra & NGP VAN Incidents & Maintenance (original).

This was part of a wider event: 39 services reported incidents within the hour.

PlayFab 16:11 UTC · Speech Services Api Outage West US
Phreesia 15:57 UTC · Apriva Payment Gateway Issue
Infobip 15:39 UTC · Multiple locations - Inbound processing and delivery report events are partially degraded.
Triton Digital 15:34 UTC · Omny UI unresponsive
CloudAMQP 15:33 UTC · Servers Unreacheable - Azure West US
SU ITS 15:30 UTC · JMA Network Outage in Booth Hall
RevolutionParts 15:26 UTC · Shipping Services Interrupted
Optimizely Service 15:26 UTC · Login results in 429 error
Auth0 15:20 UTC · Quota Utilization Page Issue on Support Center
Omnissa Workspace ONE 15:14 UTC · Horizon Cloud Service next-gen: Increased Request Error Rate - All Region
Seismic Software 15:14 UTC · US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.
JFrog Cloud 15:04 UTC · JFrog Cloud Platform outage affecting subset of customers in Azure US West region
FlippingBook 14:37 UTC · Unstable performance of account pages