Bonterra & NGP VAN Incidents & Maintenance outage history and status
Is Bonterra & NGP VAN Incidents & Maintenance down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 18:17 UTC (refreshing…)
Open incidents
- CyberGrants: Issues with Credit Card Donations · minor
- GiveGab Enterprise: Application is not Accessible · none
100%
uptime, 90 days
19
incidents, 90 days
4 h 22 min
median time to fix
Nov 2, 2026
last incident
Bonterra & NGP VAN Incidents & Maintenance components
- Apricot Operational
- ETO Operational
- Penelope Operational
- EveryAction Operational
- NGP VAN Operational
- ActionKit Operational
- CyberGrants Operational
- WeSpire Operational
- Network for Good Operational
- Grantmaker Operational
- GiveGab Operational
- GiveGab Enterprise Operational
- Salsa Operational
- DonorTrends Operational
- Mobilize Operational
- Nonprofit Hub Operational
- DonorDrive Operational
- OneCause Operational
Bonterra & NGP VAN Incidents & Maintenance outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Nov 2, 2026, 21:23 UTC | CyberGrants: Issues with Credit Card Donations CyberGrants | Minor | ongoing |
| Nov 2, 2026, 21:13 UTC | GiveGab Enterprise: Application is not Accessible GiveGab Enterprise | No impact | ongoing |
| Oct 29, 2026, 15:48 UTC | OneCause: Test Only OneCause | Minor | 1 min |
| Oct 28, 2026, 13:42 UTC | Network for Good - Issue Impacting Transaction Processing for Certain DonateNow Customers Network for Good | No impact | 5 h 05 min |
| Oct 22, 2026, 21:30 UTC | Testing OneCause Status Page OneCause | No impact | <1 min |
| Oct 20, 2026, 18:25 UTC | OneCause: Test Only OneCause | No impact | 1 min |
| Oct 7, 2026, 18:48 UTC | Issue accessing some NGP VAN Products EveryAction, NGP VAN | Minor | 2 h 10 min |
| Sep 29, 2026, 19:06 UTC | NPO Hub: Users Not Able to Access Organization Records Nonprofit Hub | Minor | 17 h 51 min |
| Sep 21, 2026, 14:33 UTC | Salsa _ Service Disruption Notice on certain forms Salsa | No impact | 3 days 5 h |
| Sep 3, 2026, 22:18 UTC | Some Survey Responses are not displaying correctly in Create a List NGP VAN | Minor | 1 h 11 min |
| Sep 3, 2026, 19:11 UTC | Apricot: General Slowness Being Investigated Apricot | Minor | 21 h 31 min |
| Sep 3, 2026, 17:42 UTC | Omni-search is not working for some Users EveryAction, NGP VAN | Minor | 1 h 14 min |
| Sep 1, 2026, 16:01 UTC | Apricot, Deed, EA, & NPO Hub - Connection Issues Apricot, EveryAction, Nonprofit Hub | No impact | 6 h 05 min |
| Aug 31, 2026, 16:13 UTC | NGP VAN and EveryAction - Recurring Commitment Processing EveryAction, NGP VAN | No impact | 2 days 1 h |
| Aug 27, 2026, 13:18 UTC | Cybergrants - Performance issues in Sandbox CyberGrants | No impact | 4 h 04 min |
| Aug 20, 2026, 20:17 UTC | CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26 CyberGrants | No impact | 17 h 47 min |
| Aug 20, 2026, 20:14 UTC | CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26 | No impact | — |
| Aug 17, 2026, 16:15 UTC | Apricot & ETO: General Slowness and Performance Issues Apricot, ETO | Minor | 4 h 22 min |
| Aug 13, 2026, 17:33 UTC | CyberGrants: Issue With Editing Payee Details CyberGrants | No impact | 21 h 45 min |
| Aug 5, 2026, 19:54 UTC | Apricot: Intermittent Errors and Latency Issues Apricot | No impact | 2 days 2 h |
| Aug 5, 2026, 15:14 UTC | Apricot: Results is Currently Down Apricot | Major | 1 h 56 min |
| Jul 29, 2026, 17:16 UTC | Apricot: Users Experiencing Login Issues Apricot | Minor | 1 h 27 min |
| Jul 29, 2026, 15:45 UTC | CyberGrants: Issue With Watch-List Scanning CyberGrants | No impact | 3 h 09 min |
| Jul 29, 2026, 14:42 UTC | Intermittent Log In Issues EveryAction, NGP VAN | Minor | 1 h 52 min |
| Jul 24, 2026, 13:21 UTC | CyberGrants: Issue With Accessing Various Sections Within Request Records CyberGrants | Minor | 6 h 04 min |
52 incidents in our archive since May 5, 2026.
When and where Bonterra & NGP VAN Incidents & Maintenance fails
By weekday
Most incidents start on Thu.
- Mon15
- Tue8
- Wed8
- Thu16
- Fri4
- Sat1
- Sun0
Most affected, last 12 months
- CyberGrants13
- Apricot12
- NGP VAN9
- EveryAction6
- ETO3
- Nonprofit Hub3
- OneCause3
- Salsa3
When Bonterra & NGP VAN Incidents & Maintenance went down with others
- Sep 29, 2026, 18:36 UTC 14 services reported incidents within the hour
- Sep 3, 2026, 21:28 UTC 23 services reported incidents within the hour
- Jul 23, 2026, 14:35 UTC 39 services reported incidents within the hour
- Jul 21, 2026, 13:09 UTC 28 services reported incidents within the hour
- Jun 22, 2026, 13:33 UTC 39 services reported incidents within the hour
Scheduled maintenance
- Nov 7, 2026, 06:00 UTC CyberGrants Maintenance
- Nov 9, 2026, 06:00 UTC Mobilize will undergo scheduled maintenance
- Nov 14, 2026, 06:00 UTC CyberGrants Maintenance
- Nov 14, 2026, 11:00 UTC EA and NGP VAN Monthly Maintenance
- Nov 14, 2026, 12:00 UTC CyberGrants Maintenance
- Nov 15, 2026, 11:00 UTC EA and NGP VAN Monthly Maintenance
- Nov 16, 2026, 11:00 UTC EA and NGP VAN Monthly Maintenance
- Nov 20, 2026, 02:00 UTC DonorDrive will undergo scheduled maintenance
- Nov 20, 2026, 15:00 UTC ETO AU will undergo scheduled maintenance
- Nov 22, 2026, 06:00 UTC ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Add Bonterra & NGP VAN Incidents & Maintenance maintenance to your calendar (.ics)
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FAQ
- Is Bonterra & NGP VAN Incidents & Maintenance down right now?
- At our last check Bonterra & NGP VAN Incidents & Maintenance's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Bonterra & NGP VAN Incidents & Maintenance go down?
- Bonterra & NGP VAN Incidents & Maintenance reported 19 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Bonterra & NGP VAN Incidents & Maintenance outage?
- The latest reported incident started on Nov 2, 2026, 21:23 UTC: "CyberGrants: Issues with Credit Card Donations", and is not resolved yet.
- How long do Bonterra & NGP VAN Incidents & Maintenance outages last?
- Half of Bonterra & NGP VAN Incidents & Maintenance's incidents in the last 90 days were resolved within 4 h 22 min.
Source: Bonterra & NGP VAN Incidents & Maintenance official status page · RSS of Bonterra & NGP VAN Incidents & Maintenance incidents · status badge for your site