Minor incident

Blackbaud: Active Issue Alert – Luminate Online #000698280

Oct 19, 2026, 10:15 UTC

started

10:46 UTC

resolved

32 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 19, 2026, 10:15 UTC
investigating
Our engineers continue working to restore all services for Cluster 2 sites following the maintenance window. Please continue to check this page for updates.
Oct 19, 2026, 10:46 UTC
resolved
This incident has been resolved.

Updates as published by Blackbaud (original).

This was part of a wider event: 12 services reported incidents within the hour.

Signicat 11:01 UTC · Incident on 3rd party service - Finnish Bank eIDs - OP
Wolt 10:54 UTC · Issue with the Merchant App
Herbalife 10:37 UTC · Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
Worldpay 10:34 UTC · INC0695951 - We have resolved issues with Worldpay Core Processing (RAFT) transaction Authorizations.
FortiSASE 10:15 UTC · FortiSASE Endpoint Management Service Degradation - Frankfurt EMS Communication Issue
Whatnot 10:12 UTC · La poste is experiencing label generation errors
Mercado Pago 10:05 UTC · QR MLA - Billeteras Locales
Mercado Pago 10:02 UTC · InStore QR – Rejected Payments (MLA)
PaperCut Software 10:00 UTC · PaperCut website (papercut.com) - some users unable to access pages on the website
CM.com 09:56 UTC · Payments Portal - Delayed Payout
Voyado 09:49 UTC · Engage - Longer response times in API
CM.com 09:44 UTC · Degraded performance Museums & Parks
Cornerstone 09:35 UTC · Major Issue - System availability issues on EU (FRA) Production
Sage 09:35 UTC · Sage 200 Standard (UKI) - Operational
Desktop Commander 09:26 UTC · Testing big incident