Major incident

BigCommerce: Bolt payments are currently failing

Oct 27, 2026, 05:29 UTC
started
07:41 UTC
resolved
2 h 12 min
duration

Affected: Checkout & Payment Processing

Current status of BigCommerce: Operational — live BigCommerce status

Timeline

  1. Oct 27, 2026, 05:29 UTC
    identified
    Bolt payments are currently failing. The failure started when Bolt changed their domain from bolt.com to boltapp.com. Our team is working with Bolt to restore service. We will post an update as soon as we have more information.
  2. Oct 27, 2026, 07:41 UTC
    resolved
    This incident has been resolved.

Updates as published by BigCommerce (original).

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