OutageDB

Critical incident

Bolt: bolt.com domain unavailable: boltapp.com not affected

Oct 27, 2026, 06:06 UTC
started
open
no update since October 27, 2026
—
duration

Affected: Checkout, BigCommerce Plugin, Amazon Pay, Magento 1 Plugin, All Payment Methods, Merchant Dashboard, Payment Processing, Magento 2 Plugin, Salesforce Commerce Cloud Plugin, Payment Funding, Bolt SSO, WooCommerce Plugin, Bolt Accounts, Webhooks, Sandbox

Current status of Bolt: Operational — live Bolt status

Timeline

  1. Oct 27, 2026, 06:06 UTC
    investigating
    We are currently experiencing an outage affecting services on the bolt.com domain. Merchants whose integrations still use bolt.com endpoints may see failed requests or checkout errors. Traffic on boltapp.com is not affected and is still being served normally. We strongly encourage all merchants who haven’t moved yet to migrate their integration to boltapp.com. This keeps checkout working during this incident and protects you from any future bolt.com disruption. Step-by-step instructions are in our migration guide: https://help.boltapp.com/platforms/boltapp-domain-migration/ We are working with the counterparty to restore the bolt.com domain, and will post another update as we learn more.
  2. Oct 27, 2026, 06:07 UTC
    investigating
    We are continuing to investigate this issue.

Updates as published by Bolt (original).

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