Major incident
Herbalife: Some Members in Vietnam are unable to purchase event tickets via the APAC Event Ticket website.
Oct 27, 2026, 04:58 UTC
started
05:26 UTC
resolved
28 min
duration
Affected: Online Ordering
Current status of Herbalife: Operational — live Herbalife status
Timeline
- Oct 27, 2026, 04:58 UTCinvestigatingWe are currently investigating this issue.
- Oct 27, 2026, 05:26 UTCresolvedThis issue has been resolved
Updates as published by Herbalife (original).
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More Herbalife incidents
- November 4, 2026 Due to vendor (NTPLC) issue, Members are unable to reach the contact center in Bangkok, Thailand
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- October 25, 2026 An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.
- October 22, 2026 Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the calls
- October 19, 2026 Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
- August 9, 2026 Order rate dip is observed on India myHerbalife.com website