Minor incident

Zoom: Service Degradation Affecting Multiple Zoom Services

Affected: Zoom Meetings, Zoom Chat, Zoom Contact Center, ZoomMate

Current status of Zoom: Under maintenance — live Zoom status

Timeline

1. Oct 23, 2026, 16:01 UTC
   investigating
   We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
2. Oct 23, 2026, 16:07 UTC
   identified
   We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
3. Oct 23, 2026, 16:16 UTC
   identified
   We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
4. Oct 23, 2026, 16:20 UTC
   identified
   Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
5. Oct 23, 2026, 16:24 UTC
   monitoring
   The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
6. Oct 23, 2026, 16:48 UTC
   resolved
   This incident has been resolved and the affected service has been restored.

Updates as published by Zoom (original).