Critical incident

Auth0: Regional Service Disruption on Public Cloud Environments

Jul 24, 2026, 11:09 UTC
started
11:45 UTC
resolved
36 min
duration

Affected: User Authentication, User Authentication, Machine to Machine Authentication, Machine to Machine Authentication, Management API, Management API, Auth0 Dashboard, Auth0 Dashboard

Current status of Auth0: Minor issues — live Auth0 status

Timeline

  1. Jul 24, 2026, 11:09 UTC
    investigating
    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
  2. Jul 24, 2026, 11:12 UTC
    monitoring
    The issue self-resolved and we're monitoring the environment to ensure stability.
  3. Jul 24, 2026, 11:45 UTC
    resolved
    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
  4. Aug 3, 2026, 21:12 UTC
    postmortem
    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)

Updates as published by Auth0 (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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