Major incident

Ubiquiti System: Multiple Services: Degraded Performance

Jul 24, 2026, 11:32 UTC
started
13:48 UTC
resolved
2 h 15 min
duration

Affected: unifi.ui.com, Community, Remote Access Service

Current status of Ubiquiti System: Operational — live Ubiquiti System status

Timeline

  1. Jul 24, 2026, 11:32 UTC
    investigating
    We are currently investigating this issue.
  2. Jul 24, 2026, 11:39 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 24, 2026, 12:03 UTC
    identified
    The issue has been identified, and we are seeing a gradual recovery.
  4. Jul 24, 2026, 12:16 UTC
    identified
    We are continuing to work on a fix for this issue.
  5. Jul 24, 2026, 12:23 UTC
    monitoring
    Recovery is underway, and we are monitoring service performance.
  6. Jul 24, 2026, 13:48 UTC
    resolved
    This incident has been resolved.

Updates as published by Ubiquiti System (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.