Critical incident

Bambu Lab: AWS Service Disruption

Affected: Binding, Bambu Accounts, Community Forum, Cloud printing, Remote controlling, MakerWorld, Official Website, Live view

Current status of Bambu Lab: Operational — live Bambu Lab status

Timeline

1. Jul 24, 2026, 10:57 UTC
   investigating
   We're experiencing a service disruption due to a regional outage at AWS. Some users may see slow loading, timeouts, or errors when accessing our services. The issue is with upstream AWS infrastructure, We're monitoring AWS and failing over to healthy regions where possible. Please retry in a few minutes.
2. Jul 24, 2026, 11:05 UTC
   investigating
   We are continuing to investigate this issue.
3. Jul 24, 2026, 11:13 UTC
   identified
   We have confirmed the disruption is caused by a network outage in AWS.
4. Jul 24, 2026, 11:14 UTC
   monitoring
   Error rates have decreased significantly and most services are recovering. Sporadic errors may still occur and could affect access for some users in certain regions. We're continuing to monitor recovery and staying in contact with AWS. If a request fails, please retry in a few minutes.
5. Jul 24, 2026, 13:18 UTC
   resolved
   This incident has been resolved.

Updates as published by Bambu Lab (original).