Major incident

Lightspeed: Degraded Service Performance – Third-Party Infrastructure (AWS / Cloudflare)

Jul 24, 2026, 12:00 UTC

started

12:00 UTC

resolved

<1 min

duration

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

Jul 24, 2026, 12:00 UTC
resolved
Between 12:45 PM and 1:15 PM BST, an upstream issue with a third-party cloud infrastructure provider caused brief slowness and connection errors affecting X-Series POS selling screens for some stores. The core impact was limited to a ~15-minute window, and services quickly normalized. All Lightspeed core internal systems remained fully operational throughout the event, and any offline transactions processed during the disruption have synchronized. The upstream provider has resolved the issue, and all systems are running normally.

Updates as published by Lightspeed (original).

This was part of a wider event: 27 services reported incidents within the hour.

HackerOne 12:37 UTC · HackerOne platform down
GoDaddy 12:14 UTC · Site Publish Degraded
Navan 11:56 UTC · Connectivity issue
Cloud Security 11:39 UTC · [Cisco Umbrella/Secure Connect] – Network Infrastructure Issue - Global
Ubiquiti System 11:32 UTC · Multiple Services: Degraded Performance
Wix 11:29 UTC · RESOLVED: Issues With Multiple Wix Services
RubyGems.org 11:29 UTC · Degraded service on RubyGems.org
Bubble 11:16 UTC · Bubble apps and editor are down
Procore Technologies 11:16 UTC · Procore Application — Intermittent Access Issues
Render 11:16 UTC · Service Disruption in Oregon
SparkPost 11:14 UTC · Partial Outage and Delivery Issues in US-West-2 Region
Auth0 11:09 UTC · Regional Service Disruption on Public Cloud Environments
npm 11:08 UTC · Publish and Install failures
Maven Central 11:07 UTC · repo1.maven.org is down