Major incident

Procore Technologies: Procore Application — Intermittent Access Issues

Affected: Web Interface

Current status of Procore Technologies: Operational — live Procore Technologies status

Timeline

1. Jul 24, 2026, 11:16 UTC
   investigating
   Our engineering team is investigating intermittent errors affecting access to the Procore application for some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
2. Jul 24, 2026, 11:42 UTC
   identified
   We have identified the source of this disruption as an issue with a third-party vendor. The application appears to be stable, and we have not observed any further user-facing errors. We are continuing to closely monitor the situation and will provide a further update once we can confirm full resolution.
3. Jul 24, 2026, 11:56 UTC
   monitoring
   Our third party vendor has implemented their solution for intermittent errors affecting access to the Procore application and our engineering team is monitoring the situation to verify normal functionality has been restored. Additional updates will be provided as new information becomes available.
4. Jul 24, 2026, 12:03 UTC
   monitoring
   This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.
5. Jul 24, 2026, 12:07 UTC
   resolved
   This incident has been resolved. Some users in the US01 and US02 regions experienced intermittent errors or inability to access Procore earlier today. The disruption was traced to an issue with a third-party network provider, which has since confirmed full resolution, and Procore's application has remained stable throughout. No further action is required from users. Thank you for your patience.

Updates as published by Procore Technologies (original).