Major incident

Arena: Detected issues affecting Arena chat sessions

Oct 13, 2026, 15:45 UTC

started

17:32 UTC

resolved

1 h 47 min

duration

Current status of Arena: Operational — live Arena status

Timeline

Oct 13, 2026, 15:45 UTC
investigating
We’ve detected issues affecting Arena chat sessions. The team is investigating and working to restore service as quickly as possible.
Oct 13, 2026, 16:20 UTC
monitoring
Chat sessions are recovering, and the team is continuing to monitor.
Oct 13, 2026, 17:03 UTC
investigating
The team is currently investigating issues with the site. We appreciate your patience while we work on a fix as soon as possible.
Oct 13, 2026, 17:32 UTC
resolved
Closing out this incident as it will be replaced by a new incident with the latest updates.

Updates as published by Arena.

This was part of a wider event: 17 services reported incidents within the hour.

Cloudsmith 16:39 UTC · Issues with package downloads
Cloudflare 16:39 UTC · Cloudflare Service Issues
Cynet 16:30 UTC · UI Latency
Twilio 16:14 UTC · SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan
HashiCorp Services 16:01 UTC · Terraform Runs Failing
Kraken 15:58 UTC · Krak Card & Instant Buy Transactions Declined
Kraken 15:55 UTC · Cross-Exchange Transfer Delays
Criteo Services 15:42 UTC · Users may have trouble accessing Commerce Max - API component
Cardiff University 15:39 UTC · Intermittent issues affecting access to SIMS Client via RAS
Aircall 15:38 UTC · Increased Error Rate
Greenhouse 15:32 UTC · Partial Service Disruption
AdvancedMD 15:30 UTC · Degraded Client Services Support: Degraded Phone and Chat Capabilities
PowerSchool Products 15:28 UTC · Investigating - Login Issues
SU ITS 15:28 UTC · Listserv Service Disruption
Wave 15:27 UTC · Incorrect Payout Date Display