Major incident

Arena: Issues affecting Agent Mode and access to Chat History

Sep 1, 2026, 17:08 UTC

started

23:20 UTC

resolved

6 h 12 min

duration

Current status of Arena: Operational — live Arena status

Timeline

Sep 1, 2026, 17:08 UTC
monitoring
Earlier, there were issues affecting Agent Mode and access to chat history. These issues have now been resolved, and the team is continuing to monitor the platform. Thank you for your patience while we worked through this.
Sep 1, 2026, 23:20 UTC
resolved
This issue has been resolved. The team will continue to monitor the platform to make sure things remain stable.

Updates as published by Arena.

This was part of a wider event: 92 services reported incidents within the hour.

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Khan Academy 17:13 UTC · Connectivity Issues
Gorgias 17:05 UTC · Voice/SMS functionality degraded due to a Twilio incident
UNLV 16:53 UTC · Rebelprint not performing as expected
Klara 16:53 UTC · Delayed Verification Codes - 03492413
Ada 16:37 UTC · Investigating issues with Ada Voice service on US and Maple Clusters
Tenable 16:33 UTC · Tenable Cloud Security: UI/API Slowness
Contentstack 16:20 UTC · Contentstack – Azure EU – Publishing and Webhook Delays
Skylark 16:14 UTC · Skylark Service Unavailable in NA
Achievers 16:13 UTC · US3 momentarily unavailability