Major incident

Arc XP: Degraded video availability

Affected: Video Center

Current status of Arc XP: Operational — live Arc XP status

Timeline

1. Jun 3, 2026, 02:16 UTC
   investigating
   Currently investigating degraded video availability for VOD and clipped video products.
2. Jun 3, 2026, 02:46 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 3, 2026, 03:37 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Jun 3, 2026, 03:45 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Jun 3, 2026, 03:51 UTC
   resolved
   This incident has been resolved.

Updates as published by Arc XP (original).