Major incident

Meraki: Meraki SSO Login Issues

Oct 28, 2026, 11:29 UTC
started
12:46 UTC
resolved
1 h 17 min
duration

Affected: Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard

Current status of Meraki: Operational — live Meraki status

Timeline

  1. Oct 28, 2026, 11:29 UTC
    investigating
    We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins. Next update as soon as more information becomes available.
  2. Oct 28, 2026, 11:55 UTC
    identified
    We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins. Next update as soon as more information becomes available.
  3. Oct 28, 2026, 12:27 UTC
    monitoring
    Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.
  4. Oct 28, 2026, 12:46 UTC
    resolved
    This incident is now resolved. We are sorry for any interruption to your service.

Updates as published by Meraki (original).

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