Major incident

Arc XP: We are observing a disruption in the publishing pipeline for the AP Northeast region.

Affected: Publishing Platform

Current status of Arc XP: Operational — live Arc XP status

Timeline

1. May 29, 2026, 07:28 UTC
   identified
   We are observing a disruption in the publishing pipeline for the AP Northeast region. Users may experience slowness in Composer and WebSked, and updates may not be reflected immediately in the Content API. We are actively working with AWS to remediate the issue affecting the cluster. We will continue to provide updates as the situation evolves.
2. May 29, 2026, 08:35 UTC
   identified
   We are still working with AWS to recover the affected cluster and restore normal operations.
3. May 29, 2026, 09:45 UTC
   identified
   We are still working to recover the affected operations and restore full functionality.
4. May 29, 2026, 11:14 UTC
   monitoring
   We are observing significant recovery in the region. While there are still a few residual errors, we are actively monitoring the situation and working to ensure full recovery.
5. May 29, 2026, 11:39 UTC
   monitoring
   The residual errors have disappeared, and all systems appear to be operating normally. If you are still experiencing any issues, please open a support ticket for further assistance.
6. May 29, 2026, 12:48 UTC
   resolved
   The issue has been resolved, and all services have returned to normal operation.

Updates as published by Arc XP (original).