Major incident
WorkOS: Continued email delivery errors
Jul 27, 2026, 14:10 UTC
started
17:37 UTC
resolved
3 h 27 min
duration
Affected: Dashboard
Current status of WorkOS: Operational — live WorkOS status
Timeline
- Jul 27, 2026, 14:10 UTCinvestigatingWe are investigating reports that email delivery statuses in Dashboard are not being updated.
- Jul 27, 2026, 14:33 UTCinvestigatingWe are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.
- Jul 27, 2026, 15:36 UTCmonitoringWe have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.
- Jul 27, 2026, 17:37 UTCresolvedEmail delivery is operating normally.
Updates as published by WorkOS (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- AppsFlyer 15:08 UTC · Dashboards availability
- Qualys 14:25 UTC · Multiple Shared Platforms: Qualys PCI Account Creation Impacted [IM-12786]
- Flowroute 14:22 UTC · Inbound Toll Free Call Failures
- Synthesia 14:08 UTC · Login Issues
- OneIT 13:58 UTC · Minors.utk.edu Unavailable
- Qualified 13:43 UTC · Service Disruption: Widget Load & User Login Issues
More WorkOS incidents
- October 23, 2026 Elevated errors across SSO and AuthKit
- October 19, 2026 Elevated AuthKit Error Rates
- October 15, 2026 Radar SMS challenge failures for phone numbers in mainland China (+86)
- October 9, 2026 Elevated errors across SSO and AuthKit sign-in
- October 1, 2026 Elevated errors for Audit Logs
- October 1, 2026 Elevated API and AuthKit errors for some requests (Columbus, OH region)