Major incident

WorkOS: Continued email delivery errors

Jul 27, 2026, 14:10 UTC
started
17:37 UTC
resolved
3 h 27 min
duration

Affected: Dashboard

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Jul 27, 2026, 14:10 UTC
    investigating
    We are investigating reports that email delivery statuses in Dashboard are not being updated.
  2. Jul 27, 2026, 14:33 UTC
    investigating
    We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.
  3. Jul 27, 2026, 15:36 UTC
    monitoring
    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.
  4. Jul 27, 2026, 17:37 UTC
    resolved
    Email delivery is operating normally.

Updates as published by WorkOS (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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